Deliveries and Returns

Deliveries

 

Shipping in the main European countries is free (taxes and duties are not included in the cost of the product). Delivery times are 2-3 working days for Italy, 4-6 working days for Europe and 5-7 working days for the rest of the world.
*The estimated delivery time of dotty, the bookcase, is 7 days.
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Returns online

If for any reason you are not completely satisfied with the items purchased, we will be happy to accept the return within 14 days . We only accept returns of purchases made on our website moblì.com.
Returning is easy and free!               

                                             

                email                  box               courier          
                                 

We will take care of organizing the collection of the product you wish to return.

You just have to:

  1. send an email at hello@moblicreation.com where:

- specify the order number

- confirm the address and method of collection (at a collection point or courier collection at the selected address)

- indicate the reason for the return

- in case of collection of the courier at home, write the time slot in which you want the courier to pick up the package (9-13 or 14-18) and the day best for you

  1. be sure to put away the intact goods, in the original packaging, complete in all its parts and well protected to avoid damage during transport
  2. make sure the your package is ready  and that someone is present at the address you specified to deliver the package to the courier. If you are returning to a collection point, go to the nearest collection point in person and deliver your package. .

If the goods satisfy the above, moblì will refund the amount of the products subject to withdrawal within a maximum period of 14 days, excluding any shipping costs and duties.

moblì will refund using the same payment method chosen by the buyer during the purchase. In the case of payment made by bank transfer, and if the buyer intends to exercise his right of withdrawal, he must provide the IBAN for making the refund.